Accidental Over-Order? Clicked the Wrong Product? No worries... it happens! If you accidentally ordered the wrong item (like equine instead of canine supplements), just contact us right away at orders@trisananutrition.com If we haven’t shipped your order yet, we can cancel or change it immediately before it leaves our facility. Return Policy At Trisana Nutrition, we stand behind the quality of our products and want you to be completely satisfied with your purchase. Unopened a

No two animals are alike and their nutrition shouldn’t be either. We hand mix all of our current supplement blends, so we're happy to create custom mixes perfect for your dogs and horses too. Custom Blends at Trisana Nutrition = a personalized supplement mix designed specifically for your horse or dog’s needs with the accurate dosages needed, so all you have to do is scoop from one bag!

Because we're a Canadian pet company operating out of Alberta and our bully sticks and pig ears are: animal-based + not classified as “shelf-stable, commercially prepared pet food, they fall under U.S. Department of Agriculture (USDA) restrictions. That means we can’t simply ship them across the border like a bag of kibble! Even though these bully sticks and pigs ears are smoked, they unfortunately don't meat the USDA and FDA guidelines to ship outside of Canada.

We have to put an expiry date on our products, for the Veterinary Health Product certification. Our herbs and supplements have a 2 year best before date, however are good to use for much longer, as long as they have been stored appropriately. Please keep them in a cool, dark container (such as the bag they come in!). For more information on storing Trisana Hemp Oil, please click here.